Who runs FireConnect
FireConnect is run by [to be confirmed].
- Legal name
- [to be confirmed]
- Address
- [to be confirmed]
Support
For questions about your account, your plan or a payment, contact us here.
- [to be confirmed]
- Phone
- [to be confirmed]
- Hours
- [to be confirmed]
- We reply
- [to be confirmed]
Billing questions and disputes
Payments are processed by our payment partner. If a charge looks wrong, contact us first and we will look into it: [to be confirmed].
How to cancel and when refunds apply: see Refunds and cancellation.
Reports and removal requests
To report a character, a message or a photo, or to ask us to remove something that shows you, use the report page. We review every report within 48 hours and resolve complaints within 5 business days.